Shipping
Our standard handling fee is $5.99 for all Goetta and Sausage orders.
There is an Additional Shipping charge of $35 to the following states: AZ, CA, ID, MT, NM, NV, OR, UT, WA, & WY.
To minimize the chances of shipments sitting over the weekend in transit, our normal shipping days are Monday through Wednesday.
At the current time we cannot ship to P.O. Boxes, APO/FPO Addresses, Alaska, Hawaii, Puerto Rico, Guam, or to foreign countries, including Mexico and Canada.
Here are a few basic rules and recommendations concerning our shipping:
It is not required; however we recommend shipping to a business address when possible. Delivery is guaranteed before closing time of the business, or end of driver’s day if delivering to a residence (this could be as late as 8:00 PM in some cases!). Please remember, the delivery commitment does not start when the order is placed. It begins when we hand your package to the carrier.
Orders received after 12:00 pm EST will be processed the next business day.
Your order will ship from us frozen. Some thawing is normal and should be expected during shipping. It is safe to refreeze when you receive your order. Please note that neither the shipping company nor cincysausageshop.com, can accept responsibility for delays due to weather. If you are sending our products as a gift, please inform the recipient to be on the lookout for a package. Unfortunately neither cincysausageship.com, nor the carriers can take responsibility for a package that was delivered as requested and left outside.
Incorrect Addresses – Unfortunately neither cincysausageshop.com, nor the carriers can take responsibility for shipping delays caused by incorrect addresses. Address corrections will done when possible for a $15 fee. So please be precise and accurate when typing in addresses.
Return Policy
If an item does not meet with your satisfaction for any reason, please notify us. You must notify us of the issue within 2 days of receipt of your order. Refunds are at our discretion. Shipping costs, insurance, and handling charges (if any) are non-refundable. A credit will be issued as soon as we agree to the problem. Please allow at least one billing cycle for a refund to appear on your credit card statement.
Backorder Policy
We make every effort to keep item availability information current. If an item is not available when ordered and will not be available within seven calander days of order, we will notify you. The order can be cancelled at your request. We will ship your order as soon as possible and will send a shipment confirmation when the order ships.
